F.A.Q.

Do You Supply The Alcohol?

In the state of North Carolina we are not legally allowed to purchase the alcohol for your event, which makes your event a BYOB.  We will create a customized alcohol shopping list for you which will accommodate the needs for your guests.  This way, you get the alcohol at cost, and we take care of EVERYTHING else!

Where do we store the alcohol?

As long as the alcohol is at the event, you are all set.  Often, venues will have a fridge for any pre-event drinks you would like.  We will take care of gathering your beer and wine, and chilling it on ice when we get there.

Where are you located and will you travel?

We are located in Winston Salem, North Carolina, but we LOVE road trips!  We travel up to 30 miles at no charge and after that we charge per mile.  If you’d like Thirsty Buffalo to join you at a further event, contact us so we can discuss the details.

Are you insured?

Yes!  We have both General Liability and Liquor Liability insurance.  This is very important when hiring a bar service for your event.

Can you serve coffee/hot chocolate?

Yes!  At Thirsty Buffalo, we take coffee very seriously.  We serve locally sourced Magicbeans coffee, and in our opinion, no party is really complete without it!  You can add a coffee bar to any of our packages.  We also create the most fun Hot Chocolate Bars...gosh we love our job!

What is your payment and refund policy?

We require a 50% non-refundable retainer to confirm and hold your reservation.  The remaining payment is due 14 days prior to event date. 

Do you have a rain date policy?

Unfortunately we can not accommodate rain dates.  The host is responsible for tent cover of the bar in the event of inclement weather.  We are happy to work with your tent vendor to find the appropriate size tent for your event.

What are the technical requirements for the bar?

Our bars requires flat ground for setup and service, and clear access for set-up and break down.

Do you rent out your Horse Trailer Bar?

At this time we do not.  Our Horse Trailer Bar can be at your event by adding it to one of our drink packages that fits your needs!

We want you at our event! What do we do?

The easiest way to start communication is through our “contact us” page.  Provide us with some basic information, and we will get back to you with a quote for your special event. 

We are booked! Now what?!

Woo Hoo!  First off, GET REALLY EXCITED!!!  Then, keep an eye out for an email which will give you any information you need.  If you added our Craft Cocktails to your menu, we will set up a date for your tasting.  Then, we will customize your alcohol shopping list.

Last but not least, it’s party time!  Simply show up and let us do everything to make your event incredible.

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